What to Expect

    We believe in transparency and communication. Here's what your pet's journey with Vickey looks like.

    Before Your Appointment

    Please provide accurate information about medical conditions, medications, allergies, sensitivities, and grooming history. This helps Vickey provide a safer and more comfortable experience.

    Appointment Timing

    Please arrive on time. Grooming appointments are scheduled to allow appropriate time for each dog's specific needs.

    Owners Staying

    Vickey welcomes owners who want to remain nearby when appropriate. Trust and transparency are vital parts of our personalized approach.

    During the Groom

    Every dog is different, and grooming time varies. We prioritize your dog's comfort over speed. Several factors influence how long a session may take:

    Dog's Size & Weight
    Coat Length & Type
    Current Matting Level
    Amount of Shedding
    Requested Style
    Temperament & Comfort
    Vickey welcoming a dog and owner at the grooming station - warm, personal care moment

    Caring for Double-Coated Dogs

    Dogs with double coats—such as Long-haired Chihuahuas, Huskies, Golden Retrievers, German Shepherds, and many other breeds—have a soft undercoat beneath a protective outer coat. Together, these layers help protect the skin from sun, heat, cold, dirt, and moisture.

    Shaving a double coat can interfere with its natural growth cycle. In some dogs, the coat may grow back unevenly, change texture, or take a long time to return to normal. Removing the protective outer coat can also leave the skin more exposed to sunburn, irritation, and temperature changes.

    For most double-coated dogs, regular brushing and professional de-shedding are healthier choices than shaving. Removing loose undercoat helps improve airflow, reduces shedding and matting, and keeps the coat functioning the way nature intended.

    At Vickey's, our goal is always to choose the grooming method that best supports your dog's comfort, skin, and long-term coat health.

    Important Details

    Ready to start the journey?

    We’re here to answer any questions you have before booking your first session.